European and American cross-border hip-hop cool diamond-encrusted bracelet personalized trendy man exaggerated domineering alloy full diamond hand jewelry wholesale

Frequently Asked Questions Online Answers

Question: Is the product in stock?

Answer: Spot products can be bought basically in stock. If you encounter out of stock or off the shelves, it is recommended that you consult! Because some quantities are not timely updated, you are welcome to consult with pictures.

Question: When will it be shipped after payment?

Answer: For spot products, pay before 16:00 on the same day and send them out on the same day. Payment after 16:00 will be sent out within 48 hours after payment, and try to send them out on the same day. Customized products are subject to the delivery timeliness on the product page.

(If the order volume is large during the event, the delivery time will be adjusted. Please consult customer service for details. It will be shipped on time without special circumstances)

We will do our best to ensure the stability of the supply. As the saying goes: "Unexpected circumstances", because after all, it is wholesale, and the daily shipment volume is very large. We cannot guarantee 100% that it will be in stock when distributing to you, but we guarantee that if there is a shortage, we will notify you as soon as possible.

Question: Is the color of the product accurate? Is the color difference large?

Answer: Due to lighting, shooting angle and other reasons, each monitor is different, and color difference in online shopping is unavoidable. We have tried our best to shoot the closest to the real thing. Please understand that all pictures are 100% real shots!

Question: What are the details of the product?

Answer: Each corresponding baby has a detailed description, color, size, etc. have been noted. If you encounter no detailed information, you can consult customer service first.

Question: What courier will be sent?

Answer: Send Yunda or Shentong by default. If you need to send SF Express, contact customer service to change the shipping fee before placing an order.

Question: Return and exchange policy?

Answer:Spot products support return and refund for seven days without reason. If there is a quality problem within 15 days, you can return and exchange. If it exceeds 15 days, it is non-refundable and maintenance is paid according to the situation. Customized products do not support return and exchange.

If the goods are damaged, sent the wrong goods, missed, large stains, etc. that cannot be sold, you can apply for a return or exchange. When applying for a return or exchange, please be sure to take a photo first and contact our customer service staff for negotiation and handling. If it is determined that it is indeed a quality problem, the freight incurred will be borne by our company. Our company refuses to accept the delivery. Please help us pay the freight in advance first. We will directly pay the freight incurred by Alipay to your designated Alipay account (Note: If you return the goods directly without contacting us, we will not accept it)

* Notes:

All after-sales problems must contact our customer service staff within three days of receiving the goods (the time when the goods have been signed for shall prevail). Please provide the shopping order number when applying for after-sales. An order can only be processed once after-sales. Please be sure to carefully check the quantity, style, color, specification and quality after receiving the goods. Do not cooperate with malicious bad customers again, thank you.

The store has always taken "honest management" as the basic principle of the company's development. It is our responsibility. We will not shirk it, but it does not belong to our company's responsibility, and we will not compromise for various reasons. There are no rules and no circles. Each store has different store rules, just like everyone has different shopping needs. We develop in the form of a company, keep learning, and formulate relatively complete processes and systems. It is also to serve everyone better. What we seek is win-win cooperation.

Finally, I wish all business friends a prosperous business and good fortune!